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MaskedRue
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Omen laptop 15 fan keeps on vibrating and not working

OMEN 15 Laptop-dc0xxx
Microsoft Windows 10 (64-bit)

My laptop fan is not working, it keeps on vibrating and the error "system fan 90b" pops up when I start it sometimes. I need help because I don't want any harm to my laptop and would love to find a solution. 

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HP Support Agent
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HP Recommended

Omen laptop 15 fan keeps on vibrating and not working

Hi @MaskedRue

 

Welcome to the HP Support Community. 

 

Try these steps - 

 

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F10 once for BIOS. 
4) Press F9 for BIOS defaults. 
5) Press F10 to save and exit. 

 

Try updating the computer using these steps -

 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Download and install the BIOS update. Refer to this link for steps - HP Notebook PCs - Updating the BIOS (Basic Input Output System)


Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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