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I have Hp 245 G6 Notebook Pc with AMD A6-7350B R5. My laptop has an empty optical bay, which was not being used for my purpose, so I decided to install new SSD using 9.7mm caddy. It fits perfectly and the hardware is ok. But my laptop is not showing the SSD. 

I think as the optical bay was not used it was turned off from the factory and there is no option about it in the BIOS setting.

Some additional information:

The computer is using Microsoft safe space controller to manage storage.

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