12-14-2019 08:54 PM
My Laptop heatsink not propraly work.laptop over heat and shut down automatically randomly.
12-17-2019 06:30 PM
I have gone through your Post and I understand your concerns
I suggest you update the BIOS from this Link: https://support.hp.com/us-en/drivers
Also follow the instructions in this Link: https://support.hp.com/in-en/document/c01657439
Keep me posted 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee