PCI Serial Port (Code 28) - Missing Driver

[elldeegee]

Hi,

I'm using an HP Compaq 8000 Elite Base Model Small Form Factor Desktop PC. 

I've just done a clean install of Windows 10 Creators Update, along with all subsequent Windows Updates. I'm currently missing a driver on PCI Serial Port and wondered if there might be a suitable driver available? I realise that due to the age of the machine, it has not been tested with Creators Update and there may not be a driver, but so far everything else seems to be working fine.

If I don't find a suitable driver, what would the impact be?

The hardware ID information is as follows:

PCI\VEN_8086&DEV_2E17&SUBSYS_3646103C&REV_03

PCI\VEN_8086&DEV_2E17&SUBSYS_3646103C

PCI\VEN_8086&DEV_2E17&CC_070002

PCI\VEN_8086&DEV_2E17&CC_0700

Please let me know if there's any further info you require.

Many thanks,

Lee

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for that device...

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

[elldeegee]

Thanks Paul.

I appreciate the quick response.

It worked like a charm..!! 

Lee

[Paul_Tikkanen]

You're very welcome, Lee.

Glad to have been of assistance.