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- Probook 430 G5 charging by HP USB-C Dock G4

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06-18-2020 01:25 AM - edited 06-18-2020 01:26 AM
Product: Probook 430 G5
Operating System: Microsoft Windows 10 (64-bit)
My Probook 430 G5 doesn't charge anymore by using the HP USB-C Dock G4, I think it started after installing BIOS 01.11.01.
After reverting back to 01.08.01 the probook battery loads fine.
Does somebody else recognizes this problem?
Solved! Go to Solution.
1 ACCEPTED SOLUTION
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