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HP Recommended
Probook 430 G5
Microsoft Windows 10 (64-bit)

My Probook 430 G5 doesn't charge anymore by using the HP USB-C Dock G4, I think it started after installing BIOS 01.11.01.

After reverting back to 01.08.01 the probook battery loads fine.

Does somebody else recognizes this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello

 

I updated the bIOS of a 440 G5 ,while connected to a USB-C DOck G4.

From 01.07.00 to 01.11.01.

 

I don't see any issue, battery was almost empty, now it's 12% and led is yellow and battery charging.

 

bye

View solution in original post

3 REPLIES 3
HP Recommended

Hello

 

I can try and see what happens.

 

bye

HP Recommended

Hello

 

I updated the bIOS of a 440 G5 ,while connected to a USB-C DOck G4.

From 01.07.00 to 01.11.01.

 

I don't see any issue, battery was almost empty, now it's 12% and led is yellow and battery charging.

 

bye

HP Recommended

After a second update to 1.11.01 my Probook is charging fine now.

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