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‎09-18-2019 01:37 PM

HP Recommended

I am having the same problem with my Spectre laptop.  I turned it off and left it in the drawer for a couple of weeks and it was completely drained.  I've never had any laptop use so much battery power when turned off.  Any new suggestions???  I have downloaded and installed all the latest drivers, etc. but not sure it's helping.  All help is appreciated.

1 REPLY 1

‎09-21-2019 12:05 PM

HP Recommended

@gjg3

 

I suggest you update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

Also run a battery test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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