• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2022 03:06 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my hard drive from 128gb to 1 tb and I have the new drive and have cloned it but when I open up the laptop I do not see the current hard drive...what am I missing?
Processor Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.71 GHz
Installed RAM 8.00 GB (7.88 GB usable)
Device ID 25ABC277-4AC7-42AA-ABB9-19E270114545
Product ID 00325-95813-29299-AAOEM
System type 64-bit operating system, x64-based processor

1 REPLY 1

‎02-26-2022 05:37 PM - edited ‎02-26-2022 05:39 PM

HP Recommended

Hi:

 

Your notebook probably has a 128 GB 'gumstick' M.2 SSD.

 

Look at chapter 6 page 58 of the service manual for what the drive looks like.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

Watch this video to see the location of the M.2 SSD.

 

Replace the Solid State Drive | HP Pavilion x360 15-br000 | HP - YouTube

 

Looks like you need to remove the motherboard to get to where it is located.

 

https://www.youtube.com/watch?v=k-5Ba12rNcc 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.