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‎03-26-2022 12:18 PM - last edited on ‎03-28-2022 10:49 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

SERIAL NUMBER: [Personal Information Removed], PRODUCT NUMBER 1UG62UA.

THE LAPTOP OUTSIDE SCREEN COVER IS BROKEN FROM THE POINT WHERE IT ATTACHES TO THE LEFT HINGE. 

HOW DO I GO ABOUT ORDERING THE PART2500199A-AD31-4638-B6DD-F764CF8177CB (1).JPGIMG_3116.jpgIMG_3115.jpg

Category:
3 REPLIES 3

‎03-27-2022 08:35 AM

HP Recommended

Unfortunately there is a discrepancy between what you have described and the images you have provided.

 

You have not given us a clear image of something burned or damaged.

 

Do you mean the LCD display part, the hinges or ?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎03-29-2022 01:51 AM

HP Recommended

Its the LCD back outer cover, its broken from where the hinges gets screwed to it.

‎03-29-2022 09:20 AM - edited ‎03-29-2022 09:20 AM

HP Recommended

OK. That does help me.

 

Here is a search that I did for HP part number 924344-001 + Canada to make it regional for you.

 

https://www.google.com/search?q=924344-001+%2B+Canada&client=firefox-b-1-d&sxsrf=APq-WBt_Id40PsD4Cwt...


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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