Service or Users Manual for HP Dev One Notebook PC Model

[TimOly]

Hi all -

I have an HP Dev One Notebook PC Model running Pop!_OS. It's running great as advertised and I do like it a lot.

As a computer enthusiast I am used to having a full manual and I am unable to find any place to download a manual of any kind. Links on HP's site that suggest they might go to a manual seem to lead to the main sales site where there is only a quick guide available. Anyone have any info on this?

[Dragon-Fur]

@TimOly 

Welcome to the HP Community Forum.

Update -

HP Dev One 

This system type and the PopOS are a new offering available through HP (USA) -- very cool -- "separate" from our other HP products.  The HP support teams might be 'up to speed' on the setup, else go ahead and use the proffered email support option found at the Dev One Support website.

Excerpted From the HP Dev One - FAQ

"What is Dev One?"

HP Dev One is a new laptop from HP in collaboration with System76 and AMD. HP Dev One brings together premium hardware with open-source Pop!_OS and a fully integrated AMD CPU to deliver optimal performance. Intentionally designed with the right specs for productivity, battery life and a display to work in different locations, and a customizable OS for an efficient workflow.

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Original Content

At this writing - True - the Product search takes us to the Sales / Overview page.

That said, there is -- in the Support tab on the page --  Contact information.

Assuming you have your serial number (to NOT post that here) - you might be able to simply create and submit a case to HP Support.

I will also forward this very interesting result to our moderator team for Review.

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[TimOly]

OK, just did a support ticket. The first time I tried I got a chat-bot one that reported it could not help me and dumped me back out! But I did it right and if I hear anything will report here.

I do know that this is a user's forum, just thought someone else might have figured it out!

Thanks, Tim

[Dragon-Fur]

@TimOly 

You are welcome.

That I don't have experience with this device  means little.

There are thousands of people coming through the Community every month --

Perhaps one of our members will get back to fill in the blanks and help out..

If no one does so, our comments here will lead the way, I guess.

Good Luck.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[TimOly]

Got a quick reply from Support.

They sent me a link to a manual for a machine that is the same except with Windows; that gives me the internal stuff I need (memory, SSD, etc.). The link was faulty but I figured it out and the corrected one is below.

The support person, Shawn, said  "You will see references to Windows and the HP EliteBook 845 G8 Notebook PC, this is simply what the HP Dev One chassis was based off of. Location of parts and screws etc...  is identical (mostly) to Dev One."

http://www1.hp.com/ctg/Manual/c07067671.pdf

Thanks, Tim

[Dragon-Fur]

@TimOly 

Excellent - Nice that support responded so quickly.

For those reading:  EliteBook 845 G8 Notebook PC 

HP Business class machines typically include field repair options, additional access to the BIOS, a general upgrade in materials, long life batteries, and a longer standard hardware warranty.

Happy Computing.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"