Spectre x360 13 inch no charging and dead

[Gregpak]

My Spectre notebook was excellent for three years, but not it is dead since the charging system is dead.

During three years, I noticed time to time no charging light comes on when the charger was plugged in but later comes on by itself. I thought it was just a connection problem and wiggled the plug and it seemed to work at that time.

Now, the charging light never comes on and the battery is completely drained.

I watched youtube that one company in Northridge fixing notebook power problem and tried that place, but no result. Just wasted a hundred dollar.

Anybody know a good place to fix this problem?

[praveenbv]

Hi@Gregpak, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps:-

No Power - No lights: 

Perform the below steps: 

If the computer does not start, the LED lights do not glow, and the display is black, 

you can perform one or more of the following actions to resolve the no power issue: 

(Click on the blue letters to get more details about each step) 

1. Examine the adapter and power cord for physical damage 

2. Test the power from the AC wall outlet to the notebook connector 

3. Start the computer using the battery only 

4. Check that the lid switch moves freely 

5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. 

   • If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery. 

   • If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board. 

   • If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot. 

   • If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!