Touchpad issue

[aamartin2988]

Hellow Everyone. I am having ans HP ENVY 13 - AD173cl laptop with the following specs. 8th Gen Ci7 16GB 512GB SSD 2-GB NVIDIA GeForce MX150 13.3. I am a developer and i am a brand loyal customer of hp. I have been using different models of hp since last 10 years. This time i am using hp Envy 13 and working on a project of a client website and it's a wordpress site with Genesis theme installed on it. The issue i am facing is with the touchpad of my envy. I am creating schedule table and you know that requires extreme use of touchpad. My touchpad gets stick inbetween. Many times it happens that my hardwork gets waisted due to sticking of the notepad. Would anyone help me of the sol? 

[Jeet_singh]

@aamartin2988,

Thank you for posting this on HP Support Forums!

I see from your post that you're having issues with the touchpad not working properly on your HP notebook. Don't worry we'll work together to help you find a solution.

I would suggest here is to Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Now try to perform a Windows update:

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[aamartin2988]

Hi Jeet Singh! It is delightful to read a solution from you. Well due to the extreme burden of work i couldn't check the forum, just seen ur email. I am more then delightful that people at HP are so cooperative and supportive. I really admire you effort and I must say that ur words really touched my hearts. I'll try the solution in the morning and let you know. 


Kindly have a look at it and check that how much time of mine would have been waiting in setting the table for schedule. I appreciate your interest and HP services. 

Thankyou so much 🙂 

I really appreciate that. So sweet of you. 

Ref link: https://iplguide.com

[Jeet_singh]

@aamartin2988,

It's great to have you back and your patience is greatly appreciated. 

Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

[ReyMysterio]

---

It's great to have you back and your patience is greatly appreciated. 

Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

Thanks..

---

[aostv]

That should be truley appreciated jeet sir! because I know how much time it takes to create all those stuff. I am really happy today that I am also a part of this small message section among the biggest hp disucssion community.

Thanks & Regards

AOS from[edit]

[JerryMsColum]

Being a developer I feel proud when somebody like you come up with solutions. I have fixed several issues/bugs especially after reading from particular discussion community. I have admiration and bundle of thanks bouquet for you guys you contribution means a lot to me. Still I am facing an issue the fixation of table for schedules, profiles and results in my Website. 

Thanks in advance for your valuable contributions.

Ref Link: [edit]