Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-01-2022 02:37 PM

HP Recommended
Product: HP 250 G8 Notebook PC
Operating System: Microsoft Windows 10 (32-bit)

Recently purchased laptop HP 250 G8 Notebook PC and charging through the USB-C port does not work, I'm using a 65W recharger. Not an HP one.

Anyone can help?

Thank you

TIziana

Category:
2 people had the same question
1 REPLY 1

‎01-01-2022 05:22 PM

HP Recommended

@tiziana2 

 

The specs of your machine is

 

               https://support.hp.com/au-en/document/c06951526#AbT8

 

It has

 

   (3) USB-A 3.2 Gen1 Type-A ports
   (1) USB 3.2 Gen1 Type-C (data transfer only)
   (1) HDMI v1.4b (cable sold separately)
   (1) Headphone/microphone combo jack
   (1) RJ-45 (Ethernet) port
   (1) AC power port

 

It ONLY has 1 USB 3.2 Gen1 Type-C (data transfer only) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




3 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.