Hi, I have a problem with my notebook. It's already a known problem appeared last year twice and solved when I sent it to the assistance center but now the warranty has expired. The camera and the two USB port (but only in 2.0 mode) stop working. I tried to reboot, to check for updates (both Windows 10 and driver), to reinstall the devices involved and to diagnostic the usb ports. With the latest operation I received an error code. Can anyone help me please?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".