cancel
Showing results for 
Search instead for 
Did you mean: 
Daniel1707
New member
1 0 0 0
Message 1 of 1
49
Flag Post

USB and Webcam not working

HP Recommended
Pavilion 15-cs2014nl
Microsoft Windows 10 (64-bit)

Hi, I have a problem with my notebook. It's already a known problem appeared last year twice and solved when I sent it to the assistance center but now the warranty has expired. The camera and the two USB port (but only in 2.0 mode) stop working. I tried to reboot, to check for updates (both Windows 10 and driver),  to reinstall the devices involved and to diagnostic the usb ports. With the latest operation I received an error code. Can anyone help me please?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation