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Daniel1707
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USB and Webcam not working

‎04-06-2021 08:04 AM

HP Recommended
Product: Pavilion 15-cs2014nl
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a problem with my notebook. It's already a known problem appeared last year twice and solved when I sent it to the assistance center but now the warranty has expired. The camera and the two USB port (but only in 2.0 mode) stop working. I tried to reboot, to check for updates (both Windows 10 and driver),  to reinstall the devices involved and to diagnostic the usb ports. With the latest operation I received an error code. Can anyone help me please?

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