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10-09-2021 11:55 PM
I have Intel(R) UHD Graphics 620 [Version 24.20.100.6194] Dated: 20-06-2018 & an NVIDIA GeForce 940MX [Version 30.0.14.7212] Dated: 13-09-2021 installed on my Windows 10- 64 Bit OS.
I have received an Intel® Graphics – Windows® 10 & Windows 11* DCH Drivers [Version 30.0.100.9864] Dated: 8th September 2021. But the issue is, that while beginning to install, it shows an error which is as follows:
Something went wrong.
Your system has a driver that is locked to manufacturer specifications. Please try downloading the latest driver from the manufacturer's website to update.
Exit code: 1.
Please provide a solution to this ASAP.
Here is the error log generated with it.
2021/10/10 11:00:51.777|INFO|Logging started on 2021/10/10 11:00:51.730 ||
2021/10/10 11:00:51.815|INFO|Installer version: 1.0.496.0 ||
2021/10/10 11:00:51.815|INFO|The application has been launched with the parameters: NULL ||
2021/10/10 11:00:51.815|INFO|Language of the user interface: [en-US]. ||
2021/10/10 11:00:51.815|INFO|Operating system specification: Microsoft Windows NT 10.0.19043.0 ||
2021/10/10 11:00:51.890|INFO|CPU base clock: 1800Mhz. ||
2021/10/10 11:00:51.890|INFO|Test Signing: OFF. ||
2021/10/10 11:00:51.890|INFO|Windows Media Player status: Installed ||
2021/10/10 11:00:52.123|INFO|Benchmark test result: 187.7794 milliseconds (0.1877794 sec). ||
2021/10/10 11:00:55.775|INFO|No Unknown PCI devices were found. ||
2021/10/10 11:00:55.784|INFO|
List of Graphics and Other Devices in Device Manager:{
{
Device detected: NVIDIA GeForce 940MX
Version: 30.0.14.7212
Device Instance Path: PCI\VEN_10DE&DEV_134D&SUBSYS_83F9103C&REV_A2\4&CF5284D&0&00E0
Device manufacturer: NVIDIA
}
{
Device detected: Intel(R) UHD Graphics 620
Version: 24.20.100.6194
Device Instance Path: PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C&REV_07\3&11583659&0&10
Device manufacturer: Intel Corporation
}} ||
2021/10/10 11:00:56.630|INFO|
Found Graphics and Other devices with matching INF files:
{
{
Device
{
Device Name: Intel(R) UHD Graphics 620
Device instance path: PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C&REV_07\3&11583659&0&10
Device manufacturer: Intel Corporation
}
Matching Driver Store INF:
{
INF file path: "C:\Windows\System32\DriverStore\FileRepository\ki128824.inf_amd64_e40269bb8a74197d\ki128824.inf"
INF file version: "24.20.100.6194"
Matching models entry for device: "Intel(R) UHD Graphics 620 = iKBLD_w10_DS,PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C"
}
Matching Installer INF:
{
INF file path: "C:\ProgramData\Package Cache\11664338563BA6C20909D6CCEE54515D0580F57D\Graphics\iigd_dch.inf"
INF file version: "30.0.100.9864"
Matching models entry for device: "Intel(R) UHD Graphics 620 = iKBLD_w10_DS,PCI\VEN_8086&DEV_5917"
}
}
{
Device
{
Device Name: NVIDIA GeForce 940MX
Device instance path: PCI\VEN_10DE&DEV_134D&SUBSYS_83F9103C&REV_A2\4&CF5284D&0&00E0
Device manufacturer: NVIDIA
}
Matching Driver Store INF: "NULL"
Matching Installer INF: "NULL"
}
}
||
2021/10/10 11:00:56.630|INFO|No Unknown PCI devices were found. ||
2021/10/10 11:00:56.652|INFO|
Found Intel Audio and Other devices with installer matching INF files:
{
{
Device
{
Device Name: Intel(R) Display Audio
Device instance path: HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&33725ED6&0&0201
Device manufacturer: Intel(R) Corporation
}
Matching Driver Store INF:
{
INF file path: "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_6c37b9b3e50bbb9b\intcdaud.inf"
INF file version: "10.24.0.3"
Matching models entry for device: "Intel(R) Display Audio = IntcAudModel,HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_280B"
}
Matching Installer INF:
{
INF file path: "C:\ProgramData\Package Cache\11664338563BA6C20909D6CCEE54515D0580F57D\Graphics\DisplayAudio\10.27\IntcDAud.inf"
INF file version: "10.27.0.10"
Matching models entry for device: "Intel(R) Display Audio = IntcAudModel,HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_280B"
}
}
}
||
2021/10/10 11:02:08.378|INFO|Checking if any device needs a reboot. ||
2021/10/10 11:02:08.378|INFO|Checking if any device needs reboot has been completed. ||
2021/10/10 11:02:08.378|INFO|Checking how much space needs the specified.INF file. Path = C:\ProgramData\Package Cache\11664338563BA6C20909D6CCEE54515D0580F57D\Graphics\iigd_dch.inf ||
2021/10/10 11:02:08.433|INFO|Checking how much disk space needs the specified.INF file has been completed. ||
2021/10/10 11:02:08.435|INFO|Checking the amount of free space on the system disk has begun. ||
2021/10/10 11:02:08.435|INFO|Checking the amount of free space on the system drive was successful. ||
2021/10/10 11:02:08.435|WARN|The specified devices don't need any additional space for installation. ||
2021/10/10 11:02:08.435|INFO|Checking types of the driver for the device. ||
2021/10/10 11:02:08.435|INFO|Checking types of the driver has been completed. ||
2021/10/10 11:02:08.435|INFO|Checking legacy 4ID to DCH 2ID protection. ||
2021/10/10 11:02:08.435|ERROR|At least one device is trying to install a 2ID DCH driver on a 4ID legacy driver. Device name = "Intel(R) UHD Graphics 620". ||
10-14-2021 03:28 AM
https://youtu.be/1k-KZf3PPok
Watch the clip, might help.