-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Its specs
https://support.hp.com/au-en/document/c06617064
You can upgrade 256GB to 1TB or 2TB od M.2 NVMe SSD drive using
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
https://www.crucial.com/products/ssd/crucial-p2-ssd
Or similar from reputable vendors.
One example (compatible drive, can use smaller/larger capacity)
https://www.crucial.com/ssd/p5/ct1000p5ssd8/ct19044462
You can use the following tool to reinstall Windows 10
https://support.hp.com/us-en/document/c06162205
or the following tool (my preferred option)
https://www.microsoft.com/en-us/software-download/windows10
Both options allow you to create bootable USB drive and you can boot from therere
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Samsung 970 EVO NVMe SSD with a new Phoenix controller and Samsung†s intelligent TurboWrite technology delivers the next-generation SSD performance
HP Recommended
Its specs
https://support.hp.com/au-en/document/c06617064
You can upgrade 256GB to 1TB or 2TB od M.2 NVMe SSD drive using
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
https://www.crucial.com/products/ssd/crucial-p2-ssd
Or similar from reputable vendors.
One example (compatible drive, can use smaller/larger capacity)
https://www.crucial.com/ssd/p5/ct1000p5ssd8/ct19044462
You can use the following tool to reinstall Windows 10
https://support.hp.com/us-en/document/c06162205
or the following tool (my preferred option)
https://www.microsoft.com/en-us/software-download/windows10
Both options allow you to create bootable USB drive and you can boot from therere
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Samsung 970 EVO NVMe SSD with a new Phoenix controller and Samsung†s intelligent TurboWrite technology delivers the next-generation SSD performance
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community