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- WHEA-Logger : PCI Express Root Port & USB HD ISSUE

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12-30-2017 04:53 PM - edited 01-01-2018 08:59 AM
Dear all,
I have WHEA-Logger warnings, no more than 6 at the same second, I have no problem with the PC.
I have run Windows Update, HP Support Assistant and Intel Driver & Support Assistant, everything is up to date.
I have also just discovered that just one of the five USB external disc that I am using gets error when connected to any of the two USB ports on the left side, but it is OK when connected to the USB on the right side, I have done this test three times ..
Should I bring my notebook to HP for warranty or are these errors known to HP and fix is going to be released?
Many Thanks
Marco
PS : the USB HD problem seems very similar to this one
Product Name: HP Pavilion Power Laptop 15-cb0xx
Product Number: 2HN78EA#ABZ
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x0:0x1C:0x4
Vendor ID:Device ID: 0x8086:0xA114
Class Code: 0x30400
The details view of this entry contains further information.
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 30/12/2017 23:36:06
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer: Marco-PC-HP-i7
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x0:0x1C:0x4
Vendor ID:Device ID: 0x8086:0xA114
Class Code: 0x30400
The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-12-30T22:36:06.815937400Z" />
<EventRecordID>3275</EventRecordID>
<Correlation ActivityID="{1B930C8B-4AB2-4F69-86D0-0F42141A8B4D}" />
<Execution ProcessID="3868" ThreadID="10676" />
<Channel>System</Channel>
<Computer>Marco-PC-HP-i7</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText">
</Data>
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x406</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1c</Data>
<Data Name="Function">0x4</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="Slot">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0xa114</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x100000</Data>
<Data Name="CorrectableErrorStatus">0x1</Data>
<Data Name="HeaderLog">0000003410000003000000003C880000</Data>
<Data Name="Length">672</Data>
<Data Name="RawData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ata>
</EventData>
</Event>
