Warranty Coverage for Laptop Cleaning Service

[ankit2028]

Hello,

I purchased my HP Omen 16 around 10 months ago and my warranty still has about 2 months remaining.

I wanted to ask whether internal cleaning service (fans, vents, dust cleaning, etc.) is covered under the standard warranty, especially if it is the first cleaning service for the laptop.

If cleaning is not covered under warranty, where should I get it done? Should I visit an HP Authorized Service Center, and what are the approximate charges for cleaning an HP Omen 16 laptop?

Thank you.

[Deep_World]

Hi  @ankit2028,
 
Welcome to the HP Support Community!

Thanks for reaching out!
 

I Understand your concern the best next step is to visit an HP Authorized Service Center. The technicians there will inspect your HP Omen 16 and advise you on the most suitable solution. They can also provide an accurate estimate of the cleaning charges, which may vary depending on the service center and the extent of cleaning required.

Yes, you are eligible to purchase an HP Care Pack extended warranty for your HP Omen 16 while your base warranty is still active. Since your laptop was purchased online, the extension can be purchased online through HP’s official channels. 

Please note care Pack must be purchased before your current warranty expires.
Process for Online Purchases : 

Visit the HP Care Pack India page - Click here 

Enter your laptop serial number to check eligibility.

Select the desired Care Pack (1‑year, 2‑year, or accidental damage protection).

Complete payment online.

You’ll receive a Care Pack certificate within 24 hours, and your warranty status will update on HP’s portal within 48 hours.

To ensure your device receives the appropriate care with regards to the above querry, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Regards,

Deep_World