• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-15-2025 09:35 PM

HP Recommended

I recently ordered the Hp pavilion 16 AMD Ryzen 5 8540u laptop it's warranty expired 24-06-2025 but I ordered laptop in flipkart on 11-07-2025 What I can do now to get my warranty 

37 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-18-2025 10:23 AM

HP Recommended

Hi @Chaithanya2025,

Welcome to the HP support community.

We understand you have an issue with the Pc warranty showing a wrong date and showing it's expired. Sorry to hear about the issue. Could you please help us with the original Invoice copy that has the Serial number in it, so I can try to help you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

3 people found this reply helpful
Was this reply helpful? Yes No
10 REPLIES 10

‎07-18-2025 10:23 AM

HP Recommended

Hi @Chaithanya2025,

Welcome to the HP support community.

We understand you have an issue with the Pc warranty showing a wrong date and showing it's expired. Sorry to hear about the issue. Could you please help us with the original Invoice copy that has the Serial number in it, so I can try to help you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

3 people found this reply helpful
Was this reply helpful? Yes No

‎07-18-2025 12:46 PM

HP Recommended

My issue solved warranty status changed 

Was this reply helpful? Yes No

‎07-18-2025 05:00 PM

HP Recommended

Hi @Chaithanya2025,

I am glad to know that the warranty issue has been taken care of. 

I would request that in the future, if you require any help, please do keep us posted.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No

‎08-08-2025 07:04 AM

HP Recommended

Hello, I have the same problem. How can I solve it?

t appears to me that my warranty began on 31/7/2024 and ended on 30/7/2025, knowing that the product was purchased from Amazon on 2/8/2025.

my warranty ended before I even bought the product

Please note that I have a copy of the Amazon purchase receipt that includes the serial number.

Was this reply helpful? Yes No

‎08-10-2025 07:55 AM

HP Recommended

Hi @ahmed7788,

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

The warranty at times gets accounted for in the shell life period as well.

 

We have a few steps to upload your invoice to get the warranty updated.

 

Go to the Product Warranty Check website. https://support.hp.com/us-en/checkwarranty

Select the country/region where the computer was purchased, type your serial number, and then click Submit.

 

1. From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.

2. Type your contact information, and then select a Dispute reason.

3. If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.

Note: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.

4. Click Dispute warranty.

 

HP reviews the warranty status for your product and contacts you after the review.

Reference link: https://support.hp.com/us-en/document/ish_2534210-1364541-16

 

 Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No

‎08-27-2025 10:10 AM

HP Recommended

Hey, I bought a HP laptop today but its warranty looks like its started 2 years ago. I cannot find the dispute button, can you please help me? 

Was this reply helpful? Yes No

‎09-03-2025 11:45 AM

HP Recommended

I have also purchased my HP Victus 15-fa0888tx laptop on 22 august 2025 through reliance digital store.
But it's showing that my warranty is expired on 10 august 2025. I thought it will be updated in a few days but it didn't update.
Please help me, i have tried to raise an online dispute but the option is not available for my model. I have the invoice copy also. Please Help!!!

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-12-2025 07:57 AM

HP Recommended

I recently ordered the HP Omen Intel Core i7 13th Gen 13620H - (16 GB/1 TB SSD/Windows 11 Home/6 GB Graphics/NVIDIA GeForce RTX 4050/144 Hz) laptop it's warranty expired 13-06-2025 but I ordered laptop in flipkart on 13-07-2025 What I can do now to get my warranty pls support hp

Was this reply helpful? Yes No

‎09-15-2025 12:59 AM - edited ‎09-15-2025 01:02 AM

HP Recommended

I had the same issue. The solution was to go to the HP Warranty Check page, enter the serial number, and use the “Dispute” option to upload the purchase invoice. After a few days, the warranty status was updated correctly.

I had a similar warranty date problem with my HP laptop. The fix was to go through the HP Warranty Check page and submit a dispute with the purchase invoice — the status got corrected in a few days.

I usually share step-by-step guides for such troubleshooting on my site (click here), so you can check there if you need a detailed walkthrough.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.