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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-07-2020 06:43 PM

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Product: Spectre 13-w020tu
Operating System: Microsoft Windows 10 (64-bit)

I vaguely remember disabling my webcam in the BIOS when I first got it. There have been several bios updates since then and I can no longer find that setting.
It doesn't appear in the Device Manager even when I un-hide everything.

 

As you can imagine I need it now.

 

Any assistance is appreciated.

5 REPLIES 5

‎04-07-2020 08:46 PM - edited ‎04-08-2020 06:52 AM

HP Recommended

I don't remember ever seeing the ability to disable a webcam in BIOS.

 

Try installing one of the webcam drivers from the  product support list drivers at the link below this line. See the available Driver Add-Ons.

 

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-w000-x360-convertible-pc/12499178/mod...


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‎04-08-2020 11:10 PM

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Thank you but that didn't work.

Stefwill_0-1586408991661.png

 

‎04-08-2020 11:41 PM

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I can't really remember a setting in BIOS to disable Webcam but you might try resetting BIOS to Default settings to see if that switches it back. Usually by tapping F5 key once inside BIOS setup. Save & Exit.

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‎04-09-2020 12:52 AM

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I have reset the Bios and Factory reset Windows 10.

still no joy

‎05-18-2020 09:45 AM

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im having the same issues recently on a couple of different laptops, the camera seems to have disappeared from the BIOS completely, did you get any further with this? we have had a few instances where the newest bios and running HPs Image assistant tool to update all drivers has resolved some of these issues. (corporate laptops but could be worth trying running the equivalent to see if there are any other drivers that need updated?

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