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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-26-2020 11:12 PM

HP Recommended
Product: HP EliteBook 840 G1
Operating System: Microsoft Windows 7 (64-bit)

Recently replaced a system board in a HP EliteBook 840 G1 for a customer. New board requires rebranding of the DMI with the necessary information. However, I am unable to find the device's BuildID nor its FeatureByte information on HP Part Surfer. Any idea where I can locate this information? NB, The device is not on warranty and the replacement was done via professional services.

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