• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp Folio 9470
Microsoft Windows 10 (64-bit)

Hi community , I recently acquired a HP Folio 9470m but keeps displaying { Battery 2: Not present }. I have been wondering if the laptop has got 2 batteries? If Yes where is it situated? If No why the display? How can it (The display) be removed? Kindly help.

1 REPLY 1
HP Recommended

There is an optional travel battery that clicks on the rear of the bottom of the laptop. They are not very common. 

 

optional travel batteryoptional travel battery

 

Where does it say battery 2 not present?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.