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- Why my HP Folio 9470m Keeps Displaying Battery 2: Not presen...

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07-28-2019 05:08 PM
Product: Hp Folio 9470
Operating System: Microsoft Windows 10 (64-bit)
Hi community , I recently acquired a HP Folio 9470m but keeps displaying { Battery 2: Not present }. I have been wondering if the laptop has got 2 batteries? If Yes where is it situated? If No why the display? How can it (The display) be removed? Kindly help.
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