Windows 11 strange Battery Status

[H8C1]

Hi everybody,

i have bought a HP Victus 16 laptop yesterday for my son's birthday.

Windows 10 was installed. I have upgrade to Windows 11.

I don't understand why the BATTERY STATUS is till displayed 99 percent. After 3 hours on battery, 99 percent.

Even if i plug the charger. No errors messages displayed.

THANKS for your HELPS.

[IT_WinSec]

Hello @H8C1 

Welcome !

- Click on the Start Button

• Type "Device Manager" in the start search box & open the Device Manager
• Look for Batteries and expand it by click on the + symbol on the left
• Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
  
• This Battery driver should get reinstalled automatically when you restart the Notebook again

• Please RESTART the Notebook -> here is how to do it in Windows 10 (it is very similar in Windows 11) >> https://www.digitalcitizen.life/7-ways-shut-down-or-restart-windows-10-pc-or-device

• Eventually, press and hold the Power-ON Button for full 1 Minute
  
  
• Once you start back your computer, ensure your PC is online (connected to the Internet)
• Go to Control Panel -> Device Manager
• Find the "Microsoft ACPI Compliant Control Method Battery" under batteries section
• Right click it and choose "Update Driver Software"
• Use the option to "Search automatically for updated driver" and use the online option / Windows Update
• Restart the PC

If the issue persists:

1. Try updating BIOS on your PC and check if it helps => https://support.hp.com/ie-en/document/c00042629

2. Ensure your Windows 11 is up to date

3. Ensure your drivers are up to date - use HP Support Assistant => https://support.hp.com/us-en/document/ish_3152513-2896757-16

Let me know how it goes.  Thanks