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‎09-17-2020 01:37 AM

HP Recommended
Product: elitebook 1030 g2 x360
Operating System: Microsoft Windows 10 (64-bit)

hello, both the shift keys of my hp elitebook 1030 g2 x360 arent working. it is impossible for me to access characters like at the rates or hash. neither do i know where and how to fix the issue as i cant locate a hp centre nearby. thankyou..

1 REPLY 1

‎09-17-2020 09:03 AM

HP Recommended

@Parth_132 

Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

If there are no local laptop repair centers, then use this information to locate HP repair centers:

https://support.hp.com/in-en/service-center

Good Luck

 



I am a volunteer and I do not work for, nor represent, HP
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