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clickpad not working properly, cant find clickpad in controlpane under mouse

HP Recommended
elitebook x360 g3 1030
Microsoft Windows 10 (64-bit)

I have a  elitebook x360 G3 1030 where clickpad has been unstable. 

I have updated all the drivers according to hp support page


lately right and left click has not been  working. works well with the external mouse


updated all drivers that i can think off

bios-updates, chipset and  of cource alpemusdriveren.


Alpes Musdriver



8.2206.1717.1019 Rev.A 7,0 MB 14. jan 2020 Sist ned




under devices i can see that the i2c hid device has error code 10. 

i tried to manualy force the driver here to use the diffrent alpes driver: (C:\SWSETUP\SP101373\Driver\ALPS\Setup), this result in mouse partly working but not properly. i also tried forcing the mouse hid compatible device to use the alpes driver but still not works. 


I cant find this this clickpad settings in control panel under settings:



any ideas or is it a hardware fault?

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