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HP Recommended
HP 250 G7 Notebook PC
Microsoft Windows 10 (64-bit)

I have an issue with the laptop camera. When I try to switch it on, the system shows me the 0xA00F4244 error.

I've read this artice:

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Camera-not-found-on-HP-Spectre-x360-or-HP-ENV...

 

My laptop doesn't have a camera kill switch or webcam shutter key. Camera is also not listed in a Device Manager section.

Do you recommend to address to the nearest service center? Or there's something else I can do?

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