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HP Recommended
Microsoft Windows 11

I have hp elitebook x360 1040g6  (touchscreen) the frame cracked and is now going under the screen how do i remove it before it damages my screen.  if i need a replacement where can i find a bezel frame to get it fixed....there is no hp support in my country and all options i'm seeing is with the entire screen so im not sure what to do... i have attached a picture below 

bezel__0-1750319470864.jpeg

 

1 REPLY 1
HP Recommended

Hello.

 

HP only provides full display assemblies to your laptop model, no panels. Some 3rd party panel resellers may provide a compatible panel for less money than the whole assembly, but replacing it may be quite tricky due to (probably) requiring adhesive tapes and steady hands for precision replacement. Also, HP provides no guidance for doing that, so can't help you further with this.

 

You laptop model has been available in multiple different display configurations, they are all listed in the Maintenance and Service Guide, page 53. Search for the part numbers both in HP store and in Google, Amazon etc to check the availability and prices. All the display assembly types are interchangeable but they have different characteristics and if you are using a WWAN (= cellular 4G) module, then you need to pick up the WWAN model.

 

The guide also has illustrated easy-to-follow instructions on how to replace the display assembly, but it is somewhat delicate work and I cannot recommend it unless you have repaired laptops before. A local laptop repair service could do the replacement job.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.