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‎10-05-2017 09:07 AM

HP Recommended

Thank you so much , I paced my order , if i have any problem I will back to you . 

 

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‎10-05-2017 09:18 AM

HP Recommended

Of course

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‎10-10-2017 09:29 AM

HP Recommended
Hi
I replaced my new SSD in my notebook envy 13 , then when I turned on I got a message
( boot device not found
Please install an operating system on your hard disk .
Hard disk (3F0)
F2 system diagnostics )

How to do now ?
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‎10-10-2017 11:48 AM

HP Recommended

Did you install software on it? It comes from the factory blank, you know. 

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‎10-10-2017 03:58 PM

HP Recommended

Not yet .  I know it comes from the factory blank , but now afte I changed the SSD HOW TO REINSTALL WINDOWS

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‎10-11-2017 04:23 AM

HP Recommended

Or I have to buy new window 10 USB drive to install it ?

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‎10-11-2017 04:45 AM - edited ‎10-11-2017 04:47 AM

HP Recommended

Not buy...its free to download from Microsoft. Just google Media Creation Tool and follow the instructions to download and create a usb reinstallation disk.

 

When the disk is created put it in a usb port. Since it will be the only bootable thing the laptop should boot from it and start installing Windows 10. Any necessary drivers and some apps can be downloaded at this site.

 

If you have trouble booting from it tap esc as you power up then F9 to get the boot order and choose to boot from the usb drive.

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‎10-11-2017 05:15 AM

HP Recommended

Ok , so I have to use another pc to download and create USB driver then install it in my laptop.

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‎10-11-2017 05:34 AM

HP Recommended

Yes you need to borrow a computer from a friend. You can order a factory image recovery disk from HP but it would take a while to get to you.

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‎10-11-2017 06:01 AM

HP Recommended
OK thank you very much.
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