• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

Dear Sir , my keyboard light is turned off suddenly and I don't know why .

I tried Fn+F5 then Fn+F3 then Fn+F4 then Fn + Space  but it s useless  

what to do ?

4 REPLIES 4
HP Recommended

The image shows the key to press. Look for the symbol I pointed out. If pressing it does not work then hold down the Fn key and tap the symbol key.

 

KeyBacklight.png

 

The keyboard backlight is not meant to stay on all of the time. There is a timer, so you will have to turn it on if it turns off.



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

The key showed in that image is "F5" and I already said that I pressed the F5 botton alone . Then I tried to hold down Fn +F5 . But it doesn't work

Any other solutions? 

HP Recommended

If the image in the description below is not present on your key, then keyboard backlighting is likely to not be an option your laptop was delivered with.

KeyboardBacklight.png

 

 

Yours is a mainstream laptop.

HP's mainstream laptop do not always have all  or  very many of the features that a Spectre laptop would.

 

A backlit keyboard is a premium feature.



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you for your response but as I said it was working on since one week ago . And now it s not working for no reason 😔

It s true the image is not figured on my keyboard but the backlighting was working last week

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.