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‎11-16-2017 07:52 PM

HP Recommended
Product: ProBook 6570b
Operating System: Microsoft Windows 10 (64-bit)

 I have hp ProBook 6570b with Win 10 Enterprise 64 bit.  In device manager it says under Base System Device that the drivers for this device are not installed. (Code 28).

 

Base system device hardware ID

PCI\VEN_197B&DEV_2392&SUBSYS_17AB103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17AB103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

Can you please point me to the correct drivers?

 

Thanks.

9 people had the same question
1 REPLY 1

‎11-16-2017 10:43 PM - edited ‎11-16-2017 10:53 PM

HP Recommended

@mmcmillan

Should be the JMicron Card Reader driver. There isn't one listed on your Support page under Windows 10. You might be able to get the Windows 8.1 driver to work:

https://support.hp.com/us-en/drivers/selfservice/hp-probook-6570b-notebook-pc/5212927

 

Or-try the driver from Windows Update Cataloqe:

http://www.catalog.update.microsoft.com/Search.aspx?q=PCI%5CVEN_197B%26DEV_2392

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