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‎08-12-2025 07:21 PM

HP Recommended

so I emailed customer support

they informed me with this model

I can't use the m.2 slot and the hard drive slot 

any conformations or was this just bad advice?

 

also when I go to clone and replace the hd with the purchased ssd

will I have to migrate (one of the options in easuse software) or clone

the cable comes with the hd

 

also will I have to (forgot what it's called) recertify windows. I received this laptop as a gift

will I have to enter the key? I know it is somewhere in the os anyone know where?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-02-2025 10:12 AM

HP Recommended

Hi Kharahk,

You can usually use both the M.2 (SATA only) and 2.5" slot in the ProBook 450 G4. (Support may have been overly cautious.) Refer to Maintance Guide: https://h10032.www1.hp.com/ctg/Manual/c05270979.pdf

Use Clone in EaseUS when replacing your HDD.

No, you will not need to re-enter or buy a Windows key it’s stored in the firmware.

I am an HP Employee. Although I am
speaking for myself and not for
HP.
Click Helpful = Yes to
say Thank You.
Question /
Concern Answered, Click
"Accept as Solution"

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1 REPLY 1

‎10-02-2025 10:12 AM

HP Recommended

Hi Kharahk,

You can usually use both the M.2 (SATA only) and 2.5" slot in the ProBook 450 G4. (Support may have been overly cautious.) Refer to Maintance Guide: https://h10032.www1.hp.com/ctg/Manual/c05270979.pdf

Use Clone in EaseUS when replacing your HDD.

No, you will not need to re-enter or buy a Windows key it’s stored in the firmware.

I am an HP Employee. Although I am
speaking for myself and not for
HP.
Click Helpful = Yes to
say Thank You.
Question /
Concern Answered, Click
"Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No
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