keyboard

[beccanl]

Hi, my keyboard won't type the letters o, l, and 9 unless I press one of those keys very hard for an extended period of time. However, if I get one of the keys to work, all three keys will start working for the next few minutes without a problem. Does anyone know how to fix this? Thanks.

[KrazyToad]

@beccanl

I suggest you try reinstall the Keyboard from Device Manager

Open Device Manager, right-click the Keyboard driver and select Uninstall. Restart your Notebook and Windows will attempt to reinstall the driver.
 

Also update the BIOS from this Link: https://support.hp.com/us-en/drivers

If the issue persists, run the Keyboard Test from F2 Diagnostic to confirm the Hardware Functionality

.- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

Let me know how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.