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‎10-14-2022 04:51 AM

HP Recommended
Product: HP Pavilion - 15-cs3065cl
Operating System: Microsoft Windows 11

Hi All,

I am facing overall slowness issue with my HP Pavilion - 15-cs3065cl laptop, even starting web browser or any app takes more than 10 minutes.

Laptop Has 12 GB RAM with 1 TB Hard Drive

Can anyone suggest how to resolve this issue?

I 

 

 

Category:
1 REPLY 1

‎10-14-2022 06:30 AM

HP Recommended

Hello @PravinSA 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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