problem with drivers

[EmperoGoose]

I used windows update to search for drivers no luck.my touchpad doesnt work and on device manager it shows a lot of devices without their drivers.Help appreciated

[erico]

What is the installed processor? It could be AMD or Intel.

There should be an i or a at the end of the product name that you provided.

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.



It is difficult to help you if we don't know which specific model you own..

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.

Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.

If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.

Here are the Elan touchpad drivers for Windows 11

https://www.catalog.update.microsoft.com/Search.aspx?q=elan%20precisiontouchpad%20driver

Was your laptop not delivered with Windows 11?

There is support for Windows 11 at the support portal for your laptop.

https://support.hp.com/us-en/drivers/victus-by-hp-15.6-inch-gaming-laptop-15-fa0000/2101092095

[EmperoGoose]

yeah sorry for the lack of info.this should be the exact model:15-fa0028nq (81N96EA) and its a intel based laptop.

[erico]

Ah. That is better,

You have a FreeDos version Victus Gaming laptop. 

There is plenty of driver support for Windows 11 from HP, but none for Windows 10.

https://support.hp.com/us-en/drivers/victus-by-hp-15.6-inch-gaming-laptop-15-fa0000/model/2101249654...

You should consider switching over to Windows 11. You can get a cheap license online for Windows11 Pro for about $10.00 USD or less.

https://www.youtube.com/watch?v=w3xx8NKD0zE

You can download the Windows 11 Pro OS  image directly from Microsoft. (you will need a 16-32 GB UDSB flash drive)

https://www.microsoft.com/software-download/windows11