"R" key doesn't work sometimes

[andres_peaked]

I recently got this laptop in the past month and I absolutely love it, it's a great laptop all around, but I'm concerned about how the "r" key refuses to work sometimes. I have to hold it or even press it harder just to get it to work sometimes. I've cleaned the key with those compressed air cans with hope that it would resolve it but it doesn't.  I'm currently writing it on this very laptop, I can type perfectly fine now, but it seems random whenever I can or cannot. 

[Riddle_Decipher]

@andres_peaked Did you check if the issue occurs on an external keyboard?

While you respond to that, here's what you need to do:

I recommend you attempt the below steps to identify the cause of the failure and resolve it accordingly:

• Try changing the keyboard layout/language and check if it works: Click here for steps.
• Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust. 
• Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds
• Replace the battery, restart the notebook,
• if the issue persists, perform an interactive hardware test on the keyboard using the steps mentioned on this link: Click here (look under "Running Component Tests > Keyboard test").

P.S: Welcome to HP Community 😉

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.