tpm 1.2 to 2.0

[micdes]

hello, after some try and research I still 've problem with a upgrade from TPM 1.2 to TPM 2.0  on my elitebook 840 G3

2022/02/16 11:49:25.970|00003290|Information|CTpmUpdateApp::InitializeProperties|******************************************************************
2022/02/16 11:49:25.970|00003290|Information|CTpmUpdateApp::InitializeProperties|** Start of HP TPM FW Update session, version 1.0.6.1 **
2022/02/16 11:49:25.971|00003290|Information|CTpmUpdateApp::InitializeProperties|******************************************************************
2022/02/16 11:49:25.972|00003290|Information|CTpmUpdateApp::InitializeProperties|Command line:
2022/02/16 11:49:26.001|00003290|Information|TpmUpdate::SmbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2022/02/16 11:49:26.017|00003290|Information|TpmUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isGondorBIOS = 1, m_isEspDriveSupported = 1
2022/02/16 11:49:26.018|00003290|Information|TpmUpdate::PrivateWmiInfo::GetPrivateWmiSettings|, m_isGondorBIOS = 1
2022/02/16 11:49:26.097|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM information:
2022/02/16 11:49:26.099|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|-------------------------------
2022/02/16 11:49:26.101|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM family: 1.2
2022/02/16 11:49:26.103|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM firmware version 6.41.197.0
2022/02/16 11:49:26.105|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|Remaining updates: More than 3
2022/02/16 11:49:26.107|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM owner set: Yes
2022/02/16 11:49:26.110|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|Loading firmware image C:\tmp\TPM12_6.41.197.0_to_TPM20_7.62.3126.0.BIN ...
2022/02/16 11:49:26.132|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|Loaded the firmware image C:\tmp\TPM12_6.41.197.0_to_TPM20_7.62.3126.0.BIN successfully.
2022/02/16 11:49:26.134|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|Call IFXTPMUpdate_GetFirmwareImageInfo ...
2022/02/16 11:49:26.254|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|TPM firmware image information
2022/02/16 11:49:26.256|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|------------------------------------------
2022/02/16 11:49:26.257|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|TPM firmware image is valid and is updatable.
2022/02/16 11:49:26.258|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|TPM information after update
2022/02/16 11:49:26.260|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|----------------------------
2022/02/16 11:49:26.261|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|TPM family: 2.0
2022/02/16 11:49:26.262|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetFWImageInfo|TPM firmware version: 7.62.3126.0
2022/02/16 11:49:26.264|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTMPFirmwareImageInfo|Yes, can switch with this image: C:\tmp\TPM12_6.41.197.0_to_TPM20_7.62.3126.0.BIN
2022/02/16 11:49:26.266|00003290|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|GetTMPFirmwareImageInfo returns 0x00000000
2022/02/16 11:49:33.462|00003290|Information|TpmUpdate::Partition::FindEspPartition|No GPT hard drive found.
2022/02/16 11:49:33.463|00003290|Information|TpmUpdate::Partition::AccessEspPartition|No ESP partition found.
2022/02/16 11:49:33.525|00003290|Information|TpmUpdate::Partition::FindHp_ToolsPartition|No HP_TOOLS partition found.
2022/02/16 11:49:33.526|00003290|Warning |CTpmUpdateApp::PrepareEfiFlash|No BIOS recovery partition was found.
2022/02/16 11:49:33.618|00003290|Warning |TpmUpdate::Partition::CanWeCreateHp_tools|Win32_DiskDrive query failed: 0x1.
2022/02/16 11:49:33.620|00003290|Information|CTpmUpdateApp::PrepareEfiFlash|Cannot create HP_TOOLS partition.
2022/02/16 11:49:33.623|00003290|Information|OptionsPage::OnWizardNext|Unknown result from PrepareEfiFlash.
2022/02/16 11:49:34.722|00003290|Information|CTpmUpdateApp::ExitInstance|HPTPMFWUpdate Return Code = 262
2022/02/16 11:49:34.723|00003290|Information|CTpmUpdateApp::ExitInstance|****************** End of HP TPM FW Update session ******************

I've tried https://support.hp.com/fr-fr/document/c05389551 (SP81900) and sp87753 booth end with the same error

thanks for your help

[charli3445]

hello

HP TPM Configuration Utility allow you to Convert from TPM 1.2 to TPM 2.0

please read cerfuly this artical solution

https://support.hp.com/lv-en/document/c05381064

good luck

regards

Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution"

[tk_srq]

---

@micdes wrote:

2022/02/16 11:49:33.462|00003290|Information|TpmUpdate::Partition::FindEspPartition|No GPT hard drive found.
2022/02/16 11:49:33.463|00003290|Information|TpmUpdate::Partition::AccessEspPartition|No ESP partition found.
2022/02/16 11:49:33.525|00003290|Information|TpmUpdate::Partition::FindHp_ToolsPartition|No HP_TOOLS partition found.

---

@micdes 

The TPM update log file, listed above, shows your hard drive doesn't have the GPT partition scheme or ESP (EFI System Partition) partition. TPM 2.0 is supported only on the GPT-partitioned hard drive in UEFI mode. Apparently, your bios is in legacy mode and therefore, Windows 10 is installed on the MBR-partitioned drive. 

If you want to update TPM to 2.0, you need to reinstall Win10 in UEFI mode after disabling legacy mode in the bios. 

I updated my EliteBook 840 G3 to 2.0 via sp81900 a couple years ago, but since the CPU is an i5 gen 6th, my laptop is not qualified for Win11 upgrade via the automatic Windows updates.