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‎08-25-2020 02:18 PM

HP Recommended
Product: hp envy x360 15-dr1000ne
Operating System: Microsoft Windows 7 (64-bit)

I need to know some information about this laptop model before I buy it

"HP Envy x360 15-DR1000NE"

What is the maximum ram capacity to upgrade ?

what is the year of production (year model)?  2019 or 2020? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2020 02:33 PM

HP Recommended

@eng-hazem-f 

 

Are you sure you are running Windows 7 on your machine ? It won't work. Its specs

 

            https://support.hp.com/au-en/document/c06550475

 

Normally it supports 64GB max, it has 16GB on 1 slot now therefore you can upgrade to

 

   (a) 32GB: by adding same existing 16GB of RAM to slot 2 or using the following compatible RAM

                 https://www.crucial.com/memory/ddr4/ct16g4sfd8266/ct16499431

   (b) 64GB: install 32GB each to both slots using the following compatible RAM

                https://www.crucial.com/memory/ddr4/ct2k32g4sfd8266/ct16499459

 

Which year ? You can use its s/n to work out. Its s/n shout look like

 

                             CCSYWWZZZZ                (Y for year, 9 for 2029 and 0 for 2020)

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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6 REPLIES 6

‎08-25-2020 02:33 PM

HP Recommended

@eng-hazem-f 

 

Are you sure you are running Windows 7 on your machine ? It won't work. Its specs

 

            https://support.hp.com/au-en/document/c06550475

 

Normally it supports 64GB max, it has 16GB on 1 slot now therefore you can upgrade to

 

   (a) 32GB: by adding same existing 16GB of RAM to slot 2 or using the following compatible RAM

                 https://www.crucial.com/memory/ddr4/ct16g4sfd8266/ct16499431

   (b) 64GB: install 32GB each to both slots using the following compatible RAM

                https://www.crucial.com/memory/ddr4/ct2k32g4sfd8266/ct16499459

 

Which year ? You can use its s/n to work out. Its s/n shout look like

 

                             CCSYWWZZZZ                (Y for year, 9 for 2029 and 0 for 2020)

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-25-2020 03:18 PM

HP Recommended

thanks for reply 

excuse me another question please 

what is the maximum ram capacity to upgrade for this laptop model??? 

hp spectre x360 15-df1007ne

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‎08-25-2020 04:07 PM - edited ‎08-25-2020 04:08 PM

HP Recommended

@eng-hazem-f 

 

It has   16 GB DDR4-2666 SDRAM (onboard😞  

 

              https://support.hp.com/au-en/document/c06529102

 

and it only has 1 slot. No, you can not upgrade more.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-28-2020 04:02 AM

HP Recommended

thanks alot i guess that also

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‎08-28-2020 04:16 AM

HP Recommended

excuse me you told me that i can upgrade the ram of this device

           "HP ENVY x360 15-dr1000ne "

                       Up to 64 GB

But now after i bought it

i entered  to CMD command  and entered the order

"wmic memphysical get maxcapacity"

 and it gives me that the result the ram maximum is 32GB

 

so what about 64 GB???? 🤔🙄

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‎08-28-2020 04:36 AM - edited ‎08-28-2020 04:41 AM

HP Recommended

 

so what about 64 GB???? 🤔🙄

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