100% disk usage lead to smart disk problem and I can’t manage to reset the pc

[FrankArriaga]

Hello, 

a couple of weeks ago my computer suddenly stop working and after that it was extra lay slow, later I discover that the disk usage was running at 100%. I tried most of the solutions on this forum and other pages like Microsoft support. Then after a few days I got the smart disk error every time I turn on my computer, but after it starts it works fine, slow but fine. I’ve trying to reset it but every time it tries I got the same error that it was not posible to finish resetting the device. I also try to use a bootable usb but the smart disk error prevent it from working. I ran out of ideas, I’ve also seen that meany people is still struggling with the 100% disk usage error. Any advice is appreciated. By the way I’ve been using my computer only for a theatre and a half.

Thanks. 

[WAWood]

@FrankArriaga 

Somehow, the Factory Reset has taken on the value of an Urban Legend that is a Miracle Cure for any ailing PC. Not only does it rarely fix the PC, if there is an underlying hardware issue with the PC, it will make matters WORSE by leaving the PC in an unusable state.

Even if there is NOT an underlying hardware issue, the reset puts Windows back to where it was weeks or months ago -- and this will then automatically launch hours or days of Windows Udpates that will bring your PC to a grinding halt, driving the processor up to 100% and the disk utilization to 100% as well. Both of these do NOTHING to speed up the PC.

The HP Factory Reset function relies critically on the contents of the Recovery partition being intact. If those contents get corrupted, which can happen either due to hard drive failing or due to Win10 Upgrade from an older OS, the reset simply will not work -- and will TRASH the PC in the process.

So, you go from having a SLOW PC, to having NO PC. That's not an improvement.

To check for hard drive failing, if your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) press the Function key for testing the hard drive (usually F2) and let it run.