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- 11th generation laptop doesn't boot when i enter the bit loc...

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08-23-2024 05:17 PM
Product: Model 15-dy4037nr
Greetings community
I tried booting my laptop Model 15-dy4037nr two weeks ago and till now I am asked to enter the recovery key.
I struggled and found this recovery key in Microsoft account.
Now when I enter the key, the boot process will indicate are automatic repair and come back asking for the key again. I have repeated the process, restored bios settings and tried formatting to no avail.
Please I need your help
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