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- HP Community
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- 15-BW008CL Update to Windows 10 21H2

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08-19-2022 04:18 PM
Trying to update my HP 15-bw008cl to the latest version of Windows 10 (21H2). However, whenever I try to update through windows update, it never does anything. I've also tried putting a new boot drive in the computer with the latest version of windows but the bios cant find a bootable operating system (error 3f0). Put a drive in with an older version of windows 10 (1909) and it booted up just fine. Does anyone know if there is a driver I need to download or what the issue could be?
08-19-2022 05:58 PM
Hello @15-bw008cl
Sorry to hear that you are having problems ... and I would like to help you.
Your Windows version is too old and cannot be updated !
(1) Back up <all> personal data (documents/pictures/videos etc...) to external USB hard drive
(2) Reinstall Windows 10
You need to prepare <USB flash drive>
Use the official Microsoft method:
https://www.microsoft.com/en-us/software-download/windows10ISO
After installation is done, download and install HP drivers
https://support.hp.com/us-en/drivers
(3) Please report your results
08-20-2022 08:08 AM
@Ub6424.
I have already tried to do a clean install of windows. I put the latest version of Windows 10 on a new SSD, put it in my laptop and it reported that no operating system was found (error 3F0). When I downgraded back to Windows 10 1909 the OS was detected and Windows booted up. My guess is there is a driver issue that is preventing my laptop from booting the newest version of Windows 10. But I already have all the latest drivers installed from HP
08-20-2022 08:11 AM
Hello @15-bw008cl
Please send pictures of < all > BIOS settings
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )