-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: 16G USB-Windows 10 64-bit Recovery Kit

Create an account on the HP Community to personalize your profile and ask a question
12-14-2017 08:59 AM
I recently had a bad HDD crash and I did not create a recovery resource. I am considering purchasing the "16G USB-Windows 10 64-bit Recovery Kit" from the HP website but want to be sure that it is everything that I will need. I have already purchased a new HDD, so I figured that if I purchased the kit from HP it should bring me back to my initial starting point from when I first purchased my PC. Is there anything else that I will need? Will this kit come complete and not require me to purchase anything else? The last thing that I want to do is have to purchase a new Windows 10 license. I know the purchase process requires all the important information about the laptop including serial number.
Has anyone experienced the process that I am about to undertake? Any information/input will be greatly appreciated.
Thanks,
Bob
Solved! Go to Solution.
Accepted Solutions
12-15-2017 02:49 PM
Hi @RTM1,
Welcome to the HP Forums!
This is a wonderful place to converse with the community, get assistance and find tips.
I reviewed your post and understand that you want to know whether the recovery kit will have all the required software for your computer.
I'll be glad to help you 🙂
I would like to inform you that you do not need to purchase any software license. Recovery kit will have the Windows which came preinstalled on your computer and all the software and drivers which came initially.
Please go ahead and purchase the recovery kit. Follow the steps in the below article to perform a recovery on your computer using the recovery kit.
Let me know how it goes.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
12-15-2017 02:49 PM
Hi @RTM1,
Welcome to the HP Forums!
This is a wonderful place to converse with the community, get assistance and find tips.
I reviewed your post and understand that you want to know whether the recovery kit will have all the required software for your computer.
I'll be glad to help you 🙂
I would like to inform you that you do not need to purchase any software license. Recovery kit will have the Windows which came preinstalled on your computer and all the software and drivers which came initially.
Please go ahead and purchase the recovery kit. Follow the steps in the below article to perform a recovery on your computer using the recovery kit.
Let me know how it goes.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee