17-by1053dx -- latest BIOS F.73 "Not compatible with this device"

[scotsilv]

17-by1053dx

Updated BIOS with next-to-latest F.72, because latest version F.73 would not install:

When I attempt to install latest F.73 Rev.A at https://support.hp.com/us-en/drivers/hp-17-by1000-laptop-pc/model/29890066,

get "NOT COMPATIBLE WITH THIS DEVICE" error and installation aborts.  F.72 on same page installed fine.

It appears HP posted an incorrect BIOS for this machine...

[A_Gayathri]

Hi @scotsilv,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to update the latest BIOS F.73

Refer to this document: HP Notebook System BIOS Update (Intel Processors) Please download from this link 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[scotsilv]

That update indicates it is "not compatible" with my 17-by1053dx, yet F.72 and earlier worked fine.

That BIOS is on the page in error, I believe..

[A_Gayathri]

Hi @scotsilv,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private -icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!