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HP Recommended
HP ProBook 4730s Notebook PC (ENERGY STAR)

I show that I have a HP Slim desktop and my HP ProBook 4730s . How do I know which one I'm really using?

3 REPLIES 3
HP Recommended

@JenHow21 

 

Welcome to the HP Community --

 

I think I do not understand your question.

?

 

It's not generally difficult to tell the two types of systems apart.

  • A Desktop is a box to which you must connect a monitor, keyboard and mouse.
  • The laptop is a folding computer you can hold in your hand that generally includes a built-in keyboard and touchpad.

DragonFur_0-1714580514045.png

 

 

If you are referring to having found extra / additional entries in the HP Support Assistant app (for example),

The list of entries might be coming from your HP Account > Dashboard > My Devices list.

 

What else?

Windows Start key > Settings > Home

The main "home" page in Settings displays your current system and login status.

 

-------------------- --------------------

HP Account - Management / Device Lists / Warranty and Product Information

 

HP Account - Login / Dashboard

Scroll to the bottom of the web page to change the region.

 

HP My Devices list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ProBook 4730s Notebook PC  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

I didn't think a laptop would show 2 devices. I thought it as 1 device and a actual external device is only then I'd see 2 devices. I can be a blonde alot of the time so this is my blonde moment for now. 🤗

PS: I'm married to a blonde & he's a senior & I have dyslexia so yeah...triple whammy 

Thank u

HP Recommended

@JenHow21 

 

You are welcome.

Smiling.

 

So, ask your senior partner if what you are seeing and my answer make sense in context.

We can always look at it again when I have a better idea of where you are looking.

Otherwise, "all good".

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.