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HP Spectre x360 Convertible Laptop PC 14-ea0023dx
Microsoft Windows 11

2020 Spectre X360-14 showed 22H2 update is available.  When I installed it, it restarted and got to the spinning circle HP splash screen, stayed there for about five minutes, and then gave a blue screen and restarted again.  The second restart apparently did an automatic rollback to 21H2.

 

I paid for the upgrade to Windows 11 Professional and have BitLocker turned on, but I don't know if that may be causing the issue.  That's the only thing I can think of that would be different from other identically configured computers.  I'll try suspending BitLocker if 22H2 pops back up again.

1 REPLY 1
HP Recommended

Hello @MikeBlount 

Sorry to hear that you are having problems ... I would like to help you.

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.27 Rev.A24.7 MBJul 6, 2022Download

 Fix and enhancements:

- Provides support for Windows 11 22H2.

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Download and install / update

Intel Management Engine Interface (MEI) Driver

2120.100.0.1085 Rev.D20.1 MBSep 22, 2021Download

 

(6Restart Windows

(7) Try to update to <Windows 11 22H2> again ...

(8Please report your results

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