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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- 22H2 update fails, blue screen, rollback

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11-10-2022 02:45 PM
2020 Spectre X360-14 showed 22H2 update is available. When I installed it, it restarted and got to the spinning circle HP splash screen, stayed there for about five minutes, and then gave a blue screen and restarted again. The second restart apparently did an automatic rollback to 21H2.
I paid for the upgrade to Windows 11 Professional and have BitLocker turned on, but I don't know if that may be causing the issue. That's the only thing I can think of that would be different from other identically configured computers. I'll try suspending BitLocker if 22H2 pops back up again.
11-11-2022 12:08 PM
Hello @MikeBlount
Sorry to hear that you are having problems ... I would like to help you.
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install BIOS Update
HP Notebook System BIOS Update (Intel Processors) | F.27 Rev.A | 24.7 MB | Jul 6, 2022 | Download |
Fix and enhancements:
- Provides support for Windows 11 22H2.
Why should you install the update ? https://support.hp.com/us-en/document/ish_4123786-2338478-16 Quote: " Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
" |
(3) Reboot
(4) Let BIOS be installed until it's completely done !
(5) Download and install / update
Intel Management Engine Interface (MEI) Driver | 2120.100.0.1085 Rev.D | 20.1 MB | Sep 22, 2021 | Download |
(6) Restart Windows
(7) Try to update to <Windows 11 22H2> again ...
(8) Please report your results