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- HP Community
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- Notebook Operating System and Recovery
- 3 white flashes when turning on - the laptop does not start

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07-04-2025 11:33 AM
Hello.
I have an HP Pavilion 15 laptop and it won't turn on. When I press the power button, the LED blinks white three times and then goes out. Nothing else happens - the screen is black, the fan doesn't spin.
What I've already done:
Checked the power supply - it outputs 19.5 V, but the current when measured without a load shows ~ 180-200 mA. The power supply is 45 W.
Cleaned the connectors, checked the cable.
Removed the battery and started without it - the result is the same.
Removed and cleaned the RAM with an eraser, put it back.
Tried starting the laptop without RAM - the behavior did not change, all 3 blinks
white. Disassembled the laptop, cleaned, put it back together.
Checked the processor for thermal paste - there was a little spill, but I cleaned it all up.
There is no BIOS (Reset) button.
It seems that the problem is in the RAM or its power supply, but I am not sure.
Please help - how exactly
to decipher 3 white blinks? What to do next?
Thank you!
07-06-2025 07:42 AM
Hi @EXOMI
Welcome to the HP Support Community!
Thanks for laying everything out so clearly—and I’m really sorry your HP Pavilion 15 is giving you such a tough time.
That three-blink white LED pattern is definitely trying to tell us something, and you’ve already done a fantastic job narrowing things down.
Here’s what that blink code typically means and what you can try next:
💡 What 3 White Blinks Usually Indicate
On HP laptops, three white blinks from the power LED often point to a memory (RAM) issue. It can mean:
- The RAM isn’t seated properly
- The RAM module is faulty
- The system isn’t detecting any RAM at all
🛠️ What You Can Try Next
Try a Different RAM Module
- If you have access to another compatible RAM stick, swap it in and test.
- Even if your current module looks fine, it could be electrically damaged.
Test One Slot at a Time
- If your laptop has two RAM slots, try inserting the module into just one slot at a time.
- This helps identify if one slot is faulty.
Inspect RAM Slots Closely
- Use a flashlight to check for bent pins, dust, or debris inside the RAM slots.
- Clean gently with compressed air if needed.
Perform a Hard Reset
- Disconnect all power sources (battery and adapter).
- Hold the power button for 30 seconds.
- Reconnect only the adapter and try powering on.
Let It Charge for a Few Hours
- One user reported success by leaving the laptop plugged in for 4–6 hours after multiple hard resets.
- It’s worth a try if the system is stuck in a low-power state.
Check for BIOS Recovery
- Even without a dedicated BIOS button, some HP laptops support BIOS recovery via key combos.
- Try pressing Win + B while holding the power button for 2–3 seconds.
You’ve already shown great persistence, and I know how discouraging it can be when nothing seems to work. If you’d like, I can help you check for compatible RAM options or walk through the BIOS recovery steps together.
Let’s keep pushing—your Pavilion might just need one more nudge to wake up! 💪
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!