• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-22-2019 07:15 PM

HP Recommended
Product: probook 650
Operating System: Microsoft Windows 10 (64-bit)

When trying to log in - keep getting error - smart hard disk error - states check has detected an imminent failure. Then states Hard Disk 1 (301)

F2 system diagnostics

Enter - continue startup

I have a wireless connection

Have tried all advance options except total reboot

 

Also states No bootable image found, notebook will be shutdown

 

 

2 REPLIES 2

‎01-22-2019 07:26 PM

HP Recommended

hard drive failed

you will need a new one and have re-install Windows on the new hard drive

.

Was this reply helpful? Yes No

‎01-22-2019 08:52 PM

HP Recommended

301 Hard Disk Error is an unexpected error message indicating your hard disk drive (HDD) or the solid state drive (SSD) failure.

 

Several reasons may lead to this error:

  • SMART hard disk check Failure
  • Broken IDE/SATA controller chip in the Motherboard

You may try the following solutions to fix the issue.

Solution 1: BIOS Menu

Solution 2: Run chkdsk

Solution 3: Verify a Drive for Errors

To prevent data loss or other issue, you're strongly advised to backup the content regularly with Windows built-in backup utility or third-party backup software like MiniTool ShadowMaker. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.