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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- 3F0 Possibly fried my NVME

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04-20-2023 02:49 PM
Hello. I usually leave my laptop on as a bad habit. Just yesterday i came home for lunch and saw my screen was in the black error screen and saw whatever it says in the pictures Im going to post. I just would really like information on what 1tb NVME (id like the upgrade) to get and what i have to do to get the os downloaded to it. Thank you so much
P.S
I also have a samsung 1tb ssd i installed some time after getting the laptop, could i possibly just install the os onto that until i get the new nvme? I liked using the ssd to store important information and games and used the nvme (c:) to keep any smaller software
04-20-2023 02:51 PM
Please use the following Official Guide to fix
HP PCs - Hard disk 3F0 boot device not found error
Regards.
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04-20-2023 04:21 PM
Hi, @DannyPZZ
If the drive passed the diagnostics test, try reinstalling W10, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use the utility. You will need a 32 GB USB flash drive.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
Since you will have to use the tool on another PC to create the installation media, you will need to enter your PC's product number in the tool's search window to create the recovery media.
Your PC's product number is: 7QS79UA#ABA
It is very possible that as your notebook came with a NVMe SSD, the parts are not there to install a 2.5" drive.
You would have to open up the notebook and check.
Below is the link to the service manual.
Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC
You can also use the Media creation tool to create a plain W10 installation flash drive.
Download Windows 10 (microsoft.com)
If the NVMe SSD won't take the cloud recovery media reinstallation, or the clean install, you will probably have to replace it.