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HP Recommended
Spectre X360
Microsoft Windows 10 (64-bit)

Went through the 3FO issue. Now completely can’t reboot. So performed the recovery mode by downloading from cloud, restarted the laptop with the USB Pen Drive and the recovery stops at 59% for hours with no movements. Anyone experienced this before? How long does it take for the recovery to complete? It’s been almost 4 hours and still no movement. Normal?

1 REPLY 1
HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

HWT B D W.png  3F0 means a failed Hard Drive.

So you replace the Hard Drive and try again with the install.

 

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