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‎11-09-2019 03:06 AM

HP Recommended
Product: Omen 15dc1307ng
Operating System: Microsoft Windows 10 (64-bit)

Yesterday i was playing workd of tanks and  at one moment it crashed and there was a pop up that there's no HDD so i restarted the laptop and then while booting up there was a black screen and 3f2 error so i ran system diagnostics and everything passed so i boot it up afterwards and then every game but not all of them were uninstalled so i boot it up again and the same thing happens. The laptop is new so I went to the Media Markt where i bought it and gave it to service does anyone know if its on guarantee or not and if not how much it would cost to repair it?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2019 01:57 AM

HP Recommended

Hi @Kacper997

 

Welcome to the HP Support Community. 

 

I'd suggest you Contact HP in your region regarding the service options for your computer, they should be able to help. 

 

Here's the link to check the warranty. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-12-2019 01:57 AM

HP Recommended

Hi @Kacper997

 

Welcome to the HP Support Community. 

 

I'd suggest you Contact HP in your region regarding the service options for your computer, they should be able to help. 

 

Here's the link to check the warranty. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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