11-09-2019 03:06 AM
Yesterday i was playing workd of tanks and at one moment it crashed and there was a pop up that there's no HDD so i restarted the laptop and then while booting up there was a black screen and 3f2 error so i ran system diagnostics and everything passed so i boot it up afterwards and then every game but not all of them were uninstalled so i boot it up again and the same thing happens. The laptop is new so I went to the Media Markt where i bought it and gave it to service does anyone know if its on guarantee or not and if not how much it would cost to repair it?
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11-12-2019 01:57 AM
Welcome to the HP Support Community.
I'd suggest you Contact HP in your region regarding the service options for your computer, they should be able to help.
Here's the link to check the warranty.
Have a great day!
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