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HP Recommended
HP 15 TouchSmart Notebook PC
Microsoft Windows 8.1 (64-bit)

I am unable to connect to 5G Wifi Network

3 REPLIES 3
HP Recommended

Hi:

 

Many HP notebooks back in the day that yours was made didn't come with dual band wifi adapters.

 

What model wifi adapter does your notebook have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

 

HP Recommended

My Wifi Adaptor :  Ralink RT3290 802.11 bgn Wi-Fi Adaptor

HP Recommended

Hi:

 

The  Ralink RT3290 802.11 bgn Wi-Fi Adapter is a single band (2.4 GHz only) wifi adapter.

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